4d dragonPrivacy Policy
This page describes what data we collect when you use 4d dragon and how we keep that information protected. We at 4d dragon take your privacy seriously. From the moment you register through each deposit, withdrawal, and live-table session, we handle your personal information according to strict security standards and regional data-protection requirements.
Our servers may be located outside your jurisdiction, but we comply with applicable privacy laws in regions where we operate—Jakarta, Surabaya, Bandung, Medan, Semarang, and supported areas across Southeast Asia. When you access 4d dragon via mobile app or browser, we collect minimal necessary data: identity details for account verification (KYC), payment information for deposits and withdrawals, and usage logs for account security.
This policy explains what we collect, how we use it, who we share it with, and what rights you have. If you have questions about how we handle your data on 4d dragon, our support team is available to clarify. Read this carefully before registering and refer back if your privacy concerns change over time.
Data Collection and Use on 4d dragon
We at 4d dragon collect data in several categories. First, identity data: when you register, we request your legal name, date of birth, email address, and phone number. This is required for account verification and compliance with anti-money-laundering regulations. We verify this information against official records during the KYC process. If details do not match, we contact you to confirm before proceeding.
Second, payment data: when you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction amount, timestamp, payment method, and settlement status. We do not store your full payment card or bank account number; payment processors handle that encryption. We retain transaction records for at least a standard period for withdrawal verification and dispute resolution.
Your data on 4d dragon is encrypted in transit and at rest
We use industry-standard TLS encryption for all data transfers between your device and our 4d dragon servers. Stored data is encrypted using strong algorithms. We regularly audit our security infrastructure and test for vulnerabilities.
Third, usage logs: we record when you log in to 4d dragon, which games or live tables you access, and which markets you view (Liga 1 football, Mobile Legends esports, blackjack tables, roulette, baccarat, Dragon Tiger, Sic Bo, slot games). We use this data to detect suspicious activity, improve platform stability, and personalise your experience (e.g., showing you favourite games first). We do not sell usage data to advertisers.
Fourth, session data: live-dealer table sessions are recorded in full HD. We retain these recordings so outcomes can be verified if disputes arise. Your video image may appear in recordings if you join a live table. By accessing a live-dealer seat on 4d dragon, you consent to being recorded during that session.
Third-party processors and data sharing
We at 4d dragon work with third-party payment processors to handle mobile banking, local payment, online payment, e-wallet transactions. We also use bank partners for mobile banking, local payment, online payment, e-wallet transfers. These processors receive your transaction data only—not your full identity record. They are contractually bound to protect your information and use it only for payment processing.
We do not share your personal data with marketing firms, data brokers, or unaffiliated businesses. We share data with law enforcement only if legally required by court order or warrant. We may share aggregate, anonymised usage patterns with our internal analytics team to improve 4d dragon services, but this data cannot identify you.
Our support team may access your account data to investigate disputes, verify withdrawals, or resolve technical issues. Our team signs confidentiality agreements and receives regular privacy training. Only authorised personnel access your full identity and payment records.
Your Rights and Our 4d dragon Data Practices
We at 4d dragon give you control over your data. You can request a complete copy of all personal information we hold about you on the platform. You can also request we delete your account and associated data, subject to regulatory retention requirements (we may need to keep records for anti-money-laundering compliance for a standard period after account closure).
If you believe our 4d dragon platform has mishandled your data, you can file a complaint with us directly via support. We investigate all complaints and respond within a standard timeframe. You also have the right to lodge a complaint with your national data-protection authority if you believe we have violated applicable privacy law in your jurisdiction.
We at 4d dragon do not use your data for automated decision-making or profiling without your consent. If we detect unusual account activity (e.g., withdrawal from a new country, unusual betting pattern), we may flag it for manual review but will not permanently block your account without investigating. During major events like Idul Fitri and Idul Adha, Imlek, or Nyepi, we may experience higher support volume, which may extend response times for privacy inquiries.
Our data-retention policy: we keep your account data as long as your account is active. After you close your account, we retain identity records, transaction history, and KYC documents for at least a standard period for compliance and dispute resolution. After that period expires, we securely delete your data unless law requires longer retention.
This privacy policy may be updated periodically to reflect changes in our practices or applicable law. We will notify you of material changes by email or by displaying a notice on our 4d dragon platform. Continued use after changes means you accept the updated policy. If you do not agree with updates, contact our support team to discuss your concerns.